Frequently asked questions

Select from the list below to find answers to some of Dr Reddy’s most commonly asked questions, including about his neurosurgical specialities and how to book an appointment.

Dr Reddy specialises in the following spine surgery:

  • spinal fusions
  • cervical surgery, including decompressions with or without fusions
  • lumbar surgery, including decompressions, with or without fusions
  • thoracic surgery, including decompressions, with or without fusions

Dr Reddy specialises in the following brain surgery:

To make an appointment with Dr Raj Reddy, you will need a referral from a GP or other medical practitioner. A valid referral will allow you to claim Medicare benefits but it may not cover all fees.

Once you have a referral, call (02) 9650 4132 to organise an appointment. One of his staff will help you to find a suitable time.

In addition to your referral, please email or fax copies of your medical reports and scans as this will help to make your appointment. It will also help to provide your Medicare, private health insurance, work cover claim or CTP claim numbers, as relevant.

If you have any of the following issues, it is important to see a GP:

  • head, back or neck symptoms that are not getting better
  • headache or back or neck pain that is very bad or wakes you up at night
  • an injury and you’re worried
  • numbness, pins and needles, or weakness in your arms, hands, legs or feet
  • problems with your bladder or bowel

Most people recover from symptoms affecting their back, neck or head. However, if necessary, your GP may recommend that you see a specialised doctor, such as a neurosurgeon, to work out the cause and provide specialised treatment.

If you think you’ve had a serious injury, call triple zero (000) or go straight to the emergency department.

Your private health insurance or the Australian Government’s contribution via Medicare may not fully cover the cost of a medical service in the private health system. This shortfall, also known as a gap fee or out-of-pocket cost, may occur because the Government has not raised Medicare rebates in line with the consumer price index (which reflects the increasing cost of goods and services) over many years. This means that reimbursements have not kept pace with the increasing expenses of delivering a medical service.

Doctors need to charge the true cost of a service to:

  • Reflect the real value of a medical service – A medical service improves the quality of or save’s people’s lives. Medicine is one of the most complicated disciplines in the world, and diagnosing and treating medical conditions in the human body requires a great amount of skill. Doctors must have many years of training, professional experience and dedication to carry out their work.
  • Pay for the costs of running a practice – This includes rent, staff salaries, medical supplies, security, cybersecurity, IT, electricity and insurance. Doctors in the private system are unable to provide a quality medical service if their fee is less than what it costs to provide it.

Please remember that depending on the level of private health insurance you have and your private health insurer’s terms and conditions, you may have only a very small or no out-of-pocket cost.

Please also note that the doctor’s fee is separate to the hospital’s fee. A doctor does not charge for services provided by the hospital, such as operating theatres and accommodation.